Ask the DoctorHearing Aid How-to VideosHearing Health FAQsHearing ProtectionHow Hearing WorksMusicians Hearing Loss & PreventionTinnitusUnderstanding Hearing LossUntreated Hearing LossResources Hearing Aid How-to Videos Dr. Dave Fabry provides step-by-step answers to some of the most common questions wearers have about their hearing aids. Connectivity and Pairing How to pair hearing aids with an Android phone for the first time How to pair hearing aids with an iPhone for the first time How to re-pair your hearing aids with an iPhone How to ensure hearing aid connectivity after an iOS upgrade How to pair your hearing aids to a Starkey accessory How to re-pair your hearing aids to a Starkey accessory Thrive Hearing Control App How to get your hearing aids out of Thrive demo mode What to do if one of your hearing aids isn’t streaming How to use voice commands to control your hearing aids How to use Find My Hearing Aids to find your missing hearing aids How to create a reminder using your hearing aids and the Thrive app What to do if your hearing aid’s Car Mode isn’t working Hearing Aids How to remove and replace Hear Clear wax guards What to do if your hearing aids aren’t working properly What to do if your hearing aids need repair or replacement How to get replacement parts for your hearing aids Can you program your hearing aids yourself? Hearing Care Anywhere How to submit a Hearing Care Anywhere request using an activation code How to submit a Hearing Care Anywhere adjustment request Charging and Accessories What to do if your custom hearing aids aren’t charging What to do if your standard hearing aids aren’t charging How to make sure your Turbo Charger is charging your hearing aids